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Policy & Privacy Statement

Is SUNAC Natural Market secure?

Yes. Our web site is secured by the Secure Sockets Layer (SSL) technology to encrypt and protect information transmitted over the Internet. On our business processes, we apply extreme caution in protecting your privacy and to prevent the possibility of misusing the private information you provide in your transactions.

Please note that while we make reasonable efforts to safeguard your personal information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.

How is my information protected?

When your private information is entered and transmitted to us (e.g., credit card information), we encrypt it so that it cannot be intercepted and used by other people. We do not release your personal information to any third party unless you have granted us explicit permission to do so.

Does SUNAC Natural Market Online use cookies?

Cookies are used by SUNAC Natural Market to make your shopping experience faster and easier. Cookies cannot, however, be used to access private information; you will always be required to log in with a user name and password to place an order. If you choose to, you may disable your browser from using cookies.


You acknowledge that the Site contains information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively “Content”) that are protected by copyrights, trademarks, trade secrets, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws and H Commerce, Inc owns the copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer of sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. You may make copies of select portions of the Content, provided that the copies are made only for the sale of SUNAC Natural Market’s products or process of such sale transactions and that you have obtained SUNAC Natural Market’s permission.


SUNAC Natural Market, other marks, and brand names indicated on the Site are registered trademarks or registered service marks of SUNAC Natural Market.


SUNAC Natural Market provides information and services related to products on the Site, purchase transactions, purchased items, delivery information, and other related advertisement and/or promotional events in addition to other services determined by SUNAC Natural Market.

Prices, availability of products, and delivery terms on the Site are subject to change. If such change is unavoidable, SUNAC Natural Market will post such changes on the Site seven-day prior to the effective date. However, if it is impossible to explain the contents of such change, SUNAC Natural Market will post why such changes are inexplicable instead. SUNAC Natural Market will compensate members for damage that resulted from the change. However, SUNAC Natural Market shall not be held responsible and/or liable for damages that are unintentional or not faults of SUNAC Natural Market.

Errors will be corrected when discovered, and SUNAC Natural Market reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, including after an order has been submitted.

Service Interruption

Our Site is open 24/7. Our Site may be interrupted from time to time for maintenance, system troubles, or telecommunication failure. SUNAC Natural Market compensates members for damage resulted from such temporal interruption provided that SUNAC Natural Market caused damage. Otherwise, SUNAC Natural Market shall not be responsible and/or liable for any other matter.


In order to process an order, you will be asked to click on the desired product, input your and recipient’s information, including the desired delivery date/address, select payment method, confirm a summary of an order, and consent to SUNAC Natural Market’s Terms and Conditions.


SUNAC Natural Market will process and approve an order, provided that all of requested users and recipient’s information is truthfully registered without any error. SUNAC Natural Market may not process or approve any order believed to incur technical impediment or illegal acts. You agree to conform to SUNAC Natural Market’s delivery procedure and policy for delivery of your order. SUNAC Natural Market will send you an email to confirm the approval of your order upon completion of the purchase process.


All payments shall be made by credit cards or other methods that SUNAC Natural Market honors at the time of order. While placing your order, you will be prompted to enter your credit card number, expiration date, and your name as it appears on the card.

Service Fees and Order Approval

All credit card payment process is displayed on the Payment Page. However, you may refer to your credit card’s agreement for specific terms and conditions regarding the use of your credit card. SUNAC Natural Market will not process and approve your order if payment is declined or denied from your credit card company.

Return, Refund, and Exchange

No cancellation or refund of order already delivered to the designated recipient shall be allowed, except: (a) when the delivered product was defective; (b) when the product was delivered damaged. SUNAC Natural Market Online will allow a refund, return, or exchange (whichever applicable) in the above two cases. If a package and/or product are/is tampered, no refund shall be allowed but exchange only. If you purchase the product that is out of stock, SUNAC Natural Market Online will inform you immediately and refund payment within seven (7) days of the paid date or cancel all transactions within seven (7) days of its occurrence date if payment has not been received.

Termination Conditions

These Terms and Conditions are applicable to you upon your entering the Site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by SUNAC Natural Market without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Applicable Laws, shall survive


SUNAC Natural Market may keep in contact with members by mailing (regular mail service) materials related to its announcement or advertisement to the addresses found in email or registration contents.


SUNAC Natural Market is not responsible for the content of any sites that may be linked to or from www.SUNAC Natural Market, or any bulletin board associated with SUNAC Natural Market. These links are provided for your convenience only and you access them at your own risk. Any other websites accessed from the Site are independent from SUNAC Natural Market, and SUNAC Natural Market has no control over the content of that other website. In addition, a link to any other web site does not mean that SUNAC Natural Market endorses or accepts any responsibility for the content or use of such other website.

On-Line Conduct

You shall use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, racially, ethnically, or otherwise objectionable material of any kind against individual, groups, companies, or institutions, including but not limited to any material that encourages conduct that would constitute commercial advertisements, violation of these Terms and Conditions, a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.

Disclaimers and Limitations of Liability

The Site is provided on an “AS IS,” basis. Neither SUNAC Natural Market, nor its affiliates, subsidiaries, or designees, nor each of their respective officers, directors, employees, agents, third-party content providers, designers, contractors, distributors, merchants, sponsors, licensors, or the like (collectively “Associates”) check contents of the Site uploaded by users and communication contents among users and warrant the use of the Site will be uninterrupted or error-free. Under no circumstances shall SUNAC Natural Market or its Associates be liable for any direct, indirect, incidental, special or consequential damages that result from contents of the Site, public communication among users and the use of or inability to use the Site, including but not limited to, reliance by a user on any information obtained at the Site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not resulting from acts of God, system failure, theft, destruction or unauthorized access to SUNAC Natural Market’s records, programs, or services. SUNAC Natural Market reserves the right to prevent or delete the contents of public communication or uploaded files, images, graphics, or words that are determined by SUNAC Natural Market to be: (a) abusive, defamatory, or malicious; (b) private-invasive, fraudulent, deceptive, or untruthful; (c) infringement of copyright or trade/service mark, or violation of property; (d) aggressive, sexual, or any other conditions deemed to be inappropriate for the Site by SUNAC Natural Market.


You hereby indemnify, defend, and hold SUNAC Natural Market, affiliates, subsidiaries, and designees, respective officers, directors, employees, agents, designers, sponsors, licensors, or the like (collectively “Indemnified Parties”) harmless from and against any and all liabilities and costs (including reasonable attorney’s fees) incurred by the Indemnified parties in connection with any claim arising out of any breach by you of these Terms and Conditions or claims arising from your account. You shall use your best efforts to cooperate with us in the defense of any claim. We reserve the right at our own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you.

Applicable Laws

By visiting the Site, you agree that the laws of the United States and South Korea will govern these Terms and Conditions and any dispute of any sort, including your On-Line purchase, that might arise between you and SUNAC Natural Market or its affiliates and subsidiaries. Any dispute relating in any way to your visit to the Site or to products you purchase through the Site shall be submitted to arbitration or courts deemed appropriate in the United States or South Korea, except that, to the extent you have in manner violated or threatened to violate SUNAC Natural Market’s intellectual property rights, Terms, and Conditions, you consent to waive all your legal rights. Additionally, any dispute shall be made within a year of the date of such dispute has arisen. All of these Terms and Conditions shall be deemed severable and not amendable and shall not affect the validity, transferability, and enforceability without SUNAC Natural Market’s consent.

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